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Enemy images are the main reason conflicts don´t get solved.
Mediation is: | Mediators are: | Parties in a conflict: |
---|---|---|
confidential | impartial | responsible for self-care |
structured | independent | interested in engaging constructively |
voluntary | qualified | willing to develop their own solutions |
open to all results | professional |
Source: Federal Association for Mediation / Bundesverband Mediation e.V. – Fachverband zur Förderung der Verständigung in Konflikten
More information can be found at the Federal Association for Mediation.